Di lingkungan tropis dan bersejarah di Bali, Jenggala didirikan pada tahun 1976 dan telah berkembang menjadi merek peralatan rumah tangga yang unik di abad ke-21. Jenggala telah menciptakan beragam jenis barang-barang unik untuk resort, hotel, dan pengecer di seluruh dunia serta menawarkan berbagai macam desain dan produk peralatan rumah tangga yang dibuat dari beragam jenis bahan alami. Jenggala menyediakan layanan pesanan kustom. Untuk desain baru kami membutuhkan kuantitas minimum order 200pcs per desain.
Each product goes through quality control ensuring that it meets our high standard of quality and finish. Our products are hand-made, so irregularities and variation in the glaze color, texture and finish are inherent and expected. We feel that theses irregularities and variations should not be looked upon as a defect, but giving our products unique characteristics, enhancing the aesthetics of each piece.
Jenggala’s ceramic products are Standard National Indonesia (SNI) certified for stoneware ceramic tableware. Our company follows the ISO 9002:2015 Quality Assurance System and the ceramic products are tested for food safe and chip resistance.
Jenggala’s Custom Order prices are ex-works. The price does not include packing and shipping.
If you require, we can make an estimate for the packing and shipping expenses once all the quantities and items are specified for the order. Payment for packing and shipping will be based on the actual expense (not the estimate).
Shipments organized by Jenggala for export are not subject to the 11% Indonesian Sales Tax.
Shipments by the customer’s elected cargo agent are subject to the 11% Indonesian Sales Tax and only orders that can provide an Indonesian recognized export document, PEB (Permintaan Export Barang) and PE (Perintah Export) can have the 11% Tax charge refunded.
Jenggala must receive details of broken and missing items from your order no longer than 14 days from the date of goods received. Jenggala will give credit towards your next order or replace any broken items from shipments organized by Jenggala. *Jenggala does not pay for delivery of replacement items.